Protection of Personal Data
Cronos Pharma is committed to protecting your personal information and ensuring your privacy. As a subsidiary of Acik Holding investing in the healthcare sector through Infinity Medical Investment, we operate under the umbrella of Infinity Medical Investment and adhere to the highest standards of data protection and privacy.
We recognize that your personal data is important to you, and we take responsibility for its protection seriously. In accordance with Law No. 6698 on the Protection of Personal Data (KVKK), we are providing this privacy notice to inform you about how we collect, process, use, and protect your personal information.
Our Data Protection Principles
Cronos Pharma operates based on the following principles when processing your personal data:
- a) Processing in accordance with law and rules of honesty,
- b) Ensuring accuracy and currency of data,
- c) Processing for specific, explicit, and lawful purposes,
- ç) Processing in a manner related to and limited by the purpose of processing,
- d) Retaining data only for as long as necessary or as required by law.
What Personal Data Do We Collect?
We may collect various types of personal data depending on our interaction with you. These may include:
- • Identity and contact information (name, surname, address, telephone, email),
- • Customer transaction data (purchase history, order information),
- • Financial data (payment information),
- • Professional experience information,
- • Health data (where relevant and permitted),
- • Security and system data (IP addresses, access logs),
- • Marketing and behavioral data,
- • Visual and audio recordings (where applicable),
- • Social media information.
How We Use Your Data
We process your personal data for the following purposes:
- • Providing customer support and ensuring customer satisfaction,
- • Communication and administrative purposes,
- • Processing orders and payments,
- • Maintaining security and preventing fraud,
- • Employment and recruitment processes,
- • Supply chain management,
- • Business operations and analytics,
- • Research and development,
- • Marketing purposes,
- • Legal compliance and obligation fulfillment.
Data Sharing and Transfer
We keep your personal data confidential. We do not sell, rent, or exchange your personal information. Your data may be shared with:
- • Service providers who support our operations (logistics, payment processors, hosting providers),
- • Business partners and subsidiaries,
- • Government and regulatory authorities when required by law,
- • Law enforcement when investigating security threats or unlawful activities.
How We Protect Your Data
We implement comprehensive technical and administrative measures to protect your personal data from unauthorized access, misuse, disclosure, or modification. These include compliance with:
- • Data Protection Authority Guidelines,
- • ISO/IEC 27001 Information Security standards,
- • ISO/IEC 27017 Cloud Services Information Security standards,
- • ISO/IEC 27701 Privacy Information Management standards,
- • GDPR (General Data Protection Regulation) principles.
Your Rights Regarding Your Personal Data
Under KVKK, you have the right to:
- • Know whether your personal data is being processed,
- • Request information about how your data is being processed,
- • Understand the purpose of processing and whether data is being used properly,
- • Know which third parties your data has been transferred to,
- • Request correction of incomplete or inaccurate data,
- • Request deletion or destruction of your data,
- • Object to decisions made solely through automated processing,
- • Request compensation for damages caused by unlawful processing.
How to Exercise Your Rights
To exercise your rights regarding your personal data, you may submit a request using any of the following methods:
- 1. In person to our head office with a completed application form in a sealed envelope marked "Personal Data Protection Law Request",
- 2. Via notary to our head office with notation "Personal Data Protection Law Request" on the envelope,
- 3. Via registered electronic mail to: cronospharmailaclari@hs01.kep.tr with subject "Personal Data Protection Law Request".
Contact Us
For questions or requests related to your personal data or this privacy policy, please contact us at:
- Email: info@cronospharma.com
- Phone: +90 212 276 22 45 / +90 212 502 38 10
- Address: UNIQ Istanbul, Maslak Ayazaga St. No:4, Floor: 1/204, 34396 Sariyer Istanbul, Turkiye
This privacy policy is designed to ensure transparency regarding our data protection practices. We remain committed to protecting your personal information and respecting your privacy rights.
